The Queen of Automation

The Queen of Automation

You Don't Lose Customers at the Sales Call. You Lose Them Right After.

One onboarding video is quietly costing you more than bad marketing ever could

Meghan Donnelly's avatar
Meghan Donnelly
Aug 04, 2026
∙ Paid

You don’t lose people at the sales call. Not the pricing page, not the ad, not even the DM that went unanswered.

You lose them the week right after they say yes, when all they’ve got is a walkthrough video and a login.

I used to run our whole onboarding on exactly one video.

Log in, watch it, figure the rest out yourself, and then I’d wonder why people w…

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