Why Bad UX Is Costing Businesses Billions (And No One Talks About It)
Your website is bleeding money—but not for the reasons you think.
A few months ago, I was trying to buy a last-minute gift online.
I found the perfect item, added it to my cart, and clicked checkout—only to be met with a broken form, a confusing login process, and a page that reloaded so slowly I could’ve driven to the store instead.
Frustrated, I abandoned my cart.
Turns out, I’m not…
