The Queen of Automation

The Queen of Automation

Share this post

The Queen of Automation
The Queen of Automation
The $15K Mistake You’re Making With Your Discovery Calls

The $15K Mistake You’re Making With Your Discovery Calls

Most sales calls aren’t broken. Your prep process is.

Meghan Donnelly's avatar
Meghan Donnelly
Jul 01, 2025
∙ Paid

Share this post

The Queen of Automation
The Queen of Automation
The $15K Mistake You’re Making With Your Discovery Calls
Share

Last summer, I ran the numbers on a few projects we should have closed. Perfect-fit leads. Budget-ready. Interested.

But we didn’t land a single one.

Same pitch. Same process. Same deck.
Every one of them ghosted or “went with someone else.”

Turns out, we weren’t selling too soon, we were skipping the discovery part of discovery calls.

1. Your Script Is the Problem, Not the Offer

You know that discovery call script that’s been floating around the internet for years?

Yeah, everyone else is using it too. And your leads can smell the formula.

The moment your call sounds templated, people check out.

I used to go into every discovery call with a loose agenda and a polished pitch. Now I go in with three questions and a blank Google Doc.

What changed? I shut up.
I listen.
I let them tell me what they think they want, and what’s broken beneath that.

Steal this instead: “Walk me through what’s happening behind the scenes right now. What’s keeping this stuck?”

2. Ask Questions That Trigger Real Answers

There’…

Keep reading with a 7-day free trial

Subscribe to The Queen of Automation to keep reading this post and get 7 days of free access to the full post archives.

Already a paid subscriber? Sign in
© 2025 Meghan Donnelly
Privacy ∙ Terms ∙ Collection notice
Start writingGet the app
Substack is the home for great culture

Share